Crowd and crisis management on passenger ships
On January 1, 1999, amendments to the revised International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and Code, concerning training for personnel on passenger ships, entered into force.
The amendments were adopted in June 1997 and concern STCW Chapter V: Special training requirements for personnel on certain types of ships, which includes requirements for the training and qualifications of personnel on board ro-ro passenger ships, introduced after the sinking of the ferry Estonia in September 1994.
Crews on ro-ro passenger ships already had to receive training in technical aspects and also in crowd and crisis management and human behaviour, and the amendments basically clarified these requirements and extended them to crew on all passenger ships.
The amendments included an additional Regulation V/3 on Mandatory minimum requirements for the training and qualifications of masters, officers, ratings and other personnel on passenger ships other than ro-ro passenger ships.
Related additions were also made to the STCW Code, covering Crowd management training; Familiarization training; Safety training for personnel providing direct service to passengers in passenger spaces; Passenger safety; and Crisis management and human behaviour training.
An IMO model course on Crowd management, passenger safety and safety training for personnel providing direct services to passengers in passenger spaces was published in 2000.